Frequently Asked Questions About Tours and Excursions
Everything about booking, cancellation, and participating in tours
Common Questions
In summer (June–August) and December (Christmas markets), book 1–2 weeks ahead. In spring and autumn, 2–3 days in advance is usually enough.
Lake Bled + castle, Postojna Cave + Predjama Castle, Bohinj + Savica Waterfall, Soča Valley canyoning, Ljubljana walking tours, wine tastings in Goriška Brda.
Most tours on Viator and GetYourGuide offer free cancellation up to 24 hours before. Check the cancellation policy on each tour page.
Yes – Soča River rafting, canyoning, paragliding over Lake Bohinj, hiking in Triglav National Park, cycling tours through vineyards.
Mostly English. Private tours in other languages are available in Ljubljana and Bled, but options are more limited.
Choose the tour you like, select the date and number of participants, and complete the booking online. After payment, you’ll receive a confirmation and an electronic ticket by email.
No. Most tours accept mobile bookings. Just show your confirmation to the guide before the tour starts.
Most tours offer free cancellation 24 to 48 hours before the start time. Exact conditions are specified on the tour page.
If you’re running late, it’s best to contact the tour operator directly (you’ll find their contact details in your booking). If you don’t show up and haven’t canceled in advance, the payment is usually non-refundable.
Most tours are confirmed instantly and run in all weather conditions. However, some require a minimum number of participants. If the tour is canceled, you’ll be offered an alternative or a full refund.
Details about the meeting point are listed in your ticket and on the tour page.
Some tours include hotel pickup, while others start from a fixed meeting point in the city. This information is always specified in the tour description.
Dress for the weather, wear comfortable shoes, and bring water and sunscreen (especially for summer tours). In some cases, you may need to carry your passport – for example, on tours that cross a border.