Frequently Asked Questions About Tours and Excursions

In summer (June–August) and December (Christmas markets), book 1–2 weeks ahead. In spring and autumn, 2–3 days in advance is usually enough.

Lake Bled + castle, Postojna Cave + Predjama Castle, Bohinj + Savica Waterfall, Soča Valley canyoning, Ljubljana walking tours, wine tastings in Goriška Brda.

Most tours on Viator and GetYourGuide offer free cancellation up to 24 hours before. Check the cancellation policy on each tour page.

Yes – Soča River rafting, canyoning, paragliding over Lake Bohinj, hiking in Triglav National Park, cycling tours through vineyards.

Mostly English. Private tours in other languages are available in Ljubljana and Bled, but options are more limited.

Pick a tour in the tours and prices table, choose the date and number of travellers and book it on Viator. You receive a confirmation and a mobile ticket by email right away.

By card on Viator when you book. Many tours also offer "Reserve now, pay later": you lock in your spot and are charged closer to the date. The total price is shown before you confirm — there is nothing to pay the guide on the day unless the tour page says otherwise.

Most tours on Viator can be cancelled for a full refund up to 24 hours before the start time. The exact policy is shown on each tour page before you book.

It is listed on your ticket and on the tour page; some tours include hotel pickup instead. You can also message the operator through Viator if anything is unclear.

No. Showing the mobile ticket on your phone is enough.

Contact the operator as soon as possible — their details are on your ticket. If you do not show up and have not cancelled in time, the payment is usually non-refundable.

Most tours are confirmed instantly. Some need a minimum number of travellers or depend on the weather (boat trips, mountain routes); if a tour is cancelled by the operator, you are offered another date or a full refund.

Weather-appropriate clothes, comfortable shoes, water and sunscreen in summer. Bring your passport on tours that cross a border, and some cash for entrance fees not included in the price.