Frequently Asked Questions About Transport
Answers to popular questions about transportation and travel
This section contains answers to travelers' most common questions. You'll find information about vehicle rentals, transfers, booking terms, document requirements, and other important aspects of organizing your trip.
What documents do I need to rent a car in Switzerland?
You’ll need a valid driving license (an International Driving Permit if your license isn’t in Latin script), a passport, and a credit card in the driver’s name. Most rental companies require drivers to be at least 20–21 years old.
Are there toll roads in Switzerland?
Switzerland doesn’t have traditional toll roads. Instead, a vignette (toll sticker) is required for most motorways. It’s usually included with rental cars.
Can I rent a car without a credit card?
In most cases, no. Rental companies usually require a credit card in the driver’s name to hold a security deposit. Debit cards are rarely accepted.
What are the roads like in Switzerland?
Swiss roads are in excellent condition, including mountain areas. Highways have green signs, regular roads have blue ones. Many routes are scenic, but in winter, snow chains or winter tires may be required in alpine regions.
What side of the road do they drive on in Switzerland?
Switzerland has right-hand traffic. Speed limits are typically 120 km/h on highways, 80 km/h outside cities, and 50 km/h in towns unless otherwise posted.
Are snow chains required in winter?
Snow chains are only mandatory when indicated by road signs. However, if you’re driving in mountainous or snowy areas during winter, it’s strongly recommended to carry and use them when necessary.
How does public transport work in Switzerland?
Switzerland has one of the most efficient and reliable public transport systems in the world. Trains, buses, trams, and even boats are integrated into a unified network. Tickets are usually valid within certain zones or for specific routes, and transfers between transport types are often allowed on a single ticket.
What is the Swiss Travel Pass and who is it for?
The Swiss Travel Pass is a special ticket for tourists that offers unlimited travel on trains, buses, trams, boats, and free entry to many museums. It’s ideal for those planning to explore multiple regions of Switzerland.
Are cable cars operating in winter?
Yes, most cable cars operate year-round, especially in ski resorts. However, schedules may vary depending on the weather or maintenance – it’s best to check ahead before visiting.
How do I book a transfer?
Select your pick-up and drop-off points, date, and time, then complete your booking online. After confirmation, you’ll receive all the details and the driver’s contact information by email.
How do I know where to meet the driver?
Meeting details – including the pick-up location, driver’s contact, and whether they’ll be holding a sign with your name – are provided in your confirmation email. For airport transfers, the driver usually waits in the arrivals area.
What if my flight is delayed?
Most transfers track flight status automatically. Still, it’s best to enter your flight number when booking and contact the driver or support team directly if needed.
Can I cancel or modify my transfer?
Yes, but it depends on the booking conditions. Many transfers offer free cancellation up to 24 hours before pick-up. Always check the cancellation policy on the booking page.
How do I rent a car?
Select the location, rental dates, and car type. Add any options you need (such as cross-border travel or a child seat), then confirm your booking.
Is a deposit required?
It depends on the rental conditions. Some companies require a deposit, while others do not. In most cases, the amount is temporarily held on your bank card until the car is returned. In some cases, a cash deposit may be accepted, but this is less common – always check the terms when booking.
Can I drive a rental car across the border?
Not always. The possibility and conditions for cross-border travel depend on the rental company and the specific vehicle. Check in advance – in most cases, an additional fee applies.
Where do I return the car?
The return location is specified during booking. It can be the same place where you picked up the car or a different city or airport – additional fees may apply for one-way rentals.