Frequently Asked Questions About Tours and Excursions
Everything about booking, cancellation, and participating in tours
Common Questions
In summer, it’s better to book in advance: from June to September, popular tours sell out quickly. In spring and autumn, you can often book closer to the date.
This is always specified in the description. Typically, it includes guide services, transportation, and entrance tickets. Meals are not always included, so it’s best to check in advance.
It depends on the format: city and sightseeing tours usually take 2–4 hours, while trips to canyons, national parks, or neighboring countries last a full day.
Most sightseeing tours are suitable for families with kids. However, activities like rafting, hiking, or mountain trips may have age or fitness restrictions.
Trips to Kotor and Perast, boat cruises in the bay, canyon tours, rafting on the Tara River, food & wine tastings with pršut, visits to Ostrog Monastery and national parks.
Choose the tour you like, select the date and number of participants, and complete the booking online. After payment, you’ll receive a confirmation and an electronic ticket by email.
No. Most tours accept mobile bookings. Just show your confirmation to the guide before the tour starts.
Most tours offer free cancellation 24 to 48 hours before the start time. Exact conditions are specified on the tour page.
If you’re running late, it’s best to contact the tour operator directly (you’ll find their contact details in your booking). If you don’t show up and haven’t canceled in advance, the payment is usually non-refundable.
Most tours are confirmed instantly and run in all weather conditions. However, some require a minimum number of participants. If the tour is canceled, you’ll be offered an alternative or a full refund.
Details about the meeting point are listed in your ticket and on the tour page.
Some tours include hotel pickup, while others start from a fixed meeting point in the city. This information is always specified in the tour description.
Dress for the weather, wear comfortable shoes, and bring water and sunscreen (especially for summer tours). In some cases, you may need to carry your passport – for example, on tours that cross a border.