Frequently Asked Questions About Tours and Excursions

Pick a tour in the tours and prices table, choose the date and number of travellers and book it on Viator. You receive a confirmation and a mobile ticket by email right away.

By card on Viator when you book. Many tours also offer "Reserve now, pay later": you lock in your spot and are charged closer to the date. The total price is shown before you confirm — there is nothing to pay the guide on the day unless the tour page says otherwise.

Most tours on Viator can be cancelled for a full refund up to 24 hours before the start time. The exact policy is shown on each tour page before you book.

It is listed on your ticket and on the tour page; some tours include hotel pickup instead. You can also message the operator through Viator if anything is unclear.

No. Showing the mobile ticket on your phone is enough.

Contact the operator as soon as possible — their details are on your ticket. If you do not show up and have not cancelled in time, the payment is usually non-refundable.

Most tours are confirmed instantly. Some need a minimum number of travellers or depend on the weather (boat trips, mountain routes); if a tour is cancelled by the operator, you are offered another date or a full refund.

Weather-appropriate clothes, comfortable shoes, water and sunscreen in summer. Bring your passport on tours that cross a border, and some cash for entrance fees not included in the price.

In summer, it’s better to book in advance: from June to September, popular tours sell out quickly. In spring and autumn, you can often book closer to the date.

This is always specified in the description. Typically, it includes guide services, transportation, and entrance tickets. Meals are not always included, so it’s best to check in advance.

It depends on the format: city and sightseeing tours usually take 2–4 hours, while trips to canyons, national parks, or neighboring countries last a full day.

Most sightseeing tours are suitable for families with kids. However, activities like rafting, hiking, or mountain trips may have age or fitness restrictions.

Trips to Kotor and Perast, boat cruises in the bay, canyon tours, rafting on the Tara River, food & wine tastings with pršut, visits to Ostrog Monastery and national parks.