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Transport · Georgia · FAQ

Frequently Asked Questions About Transport

Answers to popular questions about transportation and travel

01 · General
What documents do I need to rent a car in Georgia?+

A passport and driving licence (in Latin script). An International Driving Permit is not formally required. A credit card is needed for the deposit.

What are the road conditions?+

Main highways (Tbilisi–Batumi, Tbilisi–Kazbegi) are in good condition. Mountain roads to Svaneti and Tusheti are unpaved and require a 4WD. The Georgian Military Highway may close in winter.

How do marshrutkas work?+

Marshrutkas (minibuses) are the main intercity transport. They depart from bus stations (Didube in Tbilisi) when full. Prices are low: Tbilisi–Kazbegi ~10 GEL (€3.50), Tbilisi–Batumi ~30 GEL (€10).

Are there trains in Georgia?+

Yes, overnight trains run Tbilisi–Batumi (~5 hours, comfortable compartments) and Tbilisi–Zugdidi. Trains are slower than marshrutkas but more comfortable. Tickets at Georgian Railway website or station.

How do I book an airport transfer?+

Use Kiwitaxi or Welcome Pickups for fixed-price pre-booked transfers. Bus #337 also runs 24/7 from Tbilisi Airport (0.50 GEL / €0.15). Taxis cost from 20–30 GEL.

How do I book a transfer?+

Select your pick-up and drop-off points, date, and time, then complete your booking online. After confirmation, you’ll receive all the details and the driver’s contact information by email.

How do I know where to meet the driver?+

Meeting details – including the pick-up location, driver’s contact, and whether they’ll be holding a sign with your name – are provided in your confirmation email. For airport transfers, the driver usually waits in the arrivals area.

What if my flight is delayed?+

Most transfers track flight status automatically. Still, it’s best to enter your flight number when booking and contact the driver or support team directly if needed.

Can I cancel or modify my transfer?+

Yes, but it depends on the booking conditions. Many transfers offer free cancellation up to 24 hours before pick-up. Always check the cancellation policy on the booking page.

How do I rent a car?+

Select the location, rental dates, and car type. Add any options you need (such as cross-border travel or a child seat), then confirm your booking.

Is a deposit required?+

It depends on the rental conditions. Some companies require a deposit, while others do not. In most cases, the amount is temporarily held on your bank card until the car is returned. In some cases, a cash deposit may be accepted, but this is less common – always check the terms when booking.

Can I drive a rental car across the border?+

Not always. The possibility and conditions for cross-border travel depend on the rental company and the specific vehicle. Check in advance – in most cases, an additional fee applies.

Where do I return the car?+

The return location is specified during booking. It can be the same place where you picked up the car or a different city or airport – additional fees may apply for one-way rentals.

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