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FAQ

Frequently Asked Questions About Transport

Answers to popular questions about transportation and travel

This section contains answers to travelers' most common questions. You'll find information about vehicle rentals, transfers, booking terms, document requirements, and other important aspects of organizing your trip.

FAQ

Common Questions

A passport and driving licence (in Latin script). An International Driving Permit is not formally required. A credit card is needed for the deposit.

Main highways (Tbilisi–Batumi, Tbilisi–Kazbegi) are in good condition. Mountain roads to Svaneti and Tusheti are unpaved and require a 4WD. The Georgian Military Highway may close in winter.

Marshrutkas (minibuses) are the main intercity transport. They depart from bus stations (Didube in Tbilisi) when full. Prices are low: Tbilisi–Kazbegi ~10 GEL (€3.50), Tbilisi–Batumi ~30 GEL (€10).

Yes, overnight trains run Tbilisi–Batumi (~5 hours, comfortable compartments) and Tbilisi–Zugdidi. Trains are slower than marshrutkas but more comfortable. Tickets at Georgian Railway website or station.

Use Kiwitaxi or Welcome Pickups for fixed-price pre-booked transfers. Bus #337 also runs 24/7 from Tbilisi Airport (0.50 GEL / €0.15). Taxis cost from 20–30 GEL.

Select your pick-up and drop-off points, date, and time, then complete your booking online. After confirmation, you’ll receive all the details and the driver’s contact information by email.

Meeting details – including the pick-up location, driver’s contact, and whether they’ll be holding a sign with your name – are provided in your confirmation email. For airport transfers, the driver usually waits in the arrivals area.

Most transfers track flight status automatically. Still, it’s best to enter your flight number when booking and contact the driver or support team directly if needed.

Yes, but it depends on the booking conditions. Many transfers offer free cancellation up to 24 hours before pick-up. Always check the cancellation policy on the booking page.

Select the location, rental dates, and car type. Add any options you need (such as cross-border travel or a child seat), then confirm your booking.

It depends on the rental conditions. Some companies require a deposit, while others do not. In most cases, the amount is temporarily held on your bank card until the car is returned. In some cases, a cash deposit may be accepted, but this is less common – always check the terms when booking.

Not always. The possibility and conditions for cross-border travel depend on the rental company and the specific vehicle. Check in advance – in most cases, an additional fee applies.

The return location is specified during booking. It can be the same place where you picked up the car or a different city or airport – additional fees may apply for one-way rentals.